Frequently Asked Questions

The main questions

What are the conditions for the sale of a dealership to the city by Hardway Trading?

The Hardwire Trading Company has several offices in the cities of Mashhad, Arak, Ahwaz, Andimeshk and Qom. For information on how to provide sales representatives to the Trading Department, please contact us. 02155410034

How to send products purchased by Hardwire?

This merchandise is proud to deliver the items purchased for free at the place for the best of our customers in Tehran to purchase products with a weight over 2.5 tons for free. Also, to reduce the cost of the customers of the city, the city fares are free to all the shipments

How is the payment terms of products purchased from Hardwire Trading?

The Hardwire Trading Company has the slogan “Highest Quality, Lowest Price,” so the way to pay in this trading is cash.

What are the payment terms for large companies and permanent customers?

In the case of large corporations and permanent customers, 50% of the total amount is in cash and the remaining 50% is on a 45-day basis..

Which merchandise are imported from which ports?

This merchandise almost has the experience of clearance of all ports and customs throughout the country, but the major products of this merchandise are discharged from Khorramshahr, Bushehr, Bandar Abbas and sometimes Shahriar customs.

Does Hardwire commercially accept import and clearance for other companies?

Yes, the commercial sector of this complex has the ability to purchase payment for the charge and clearance of all industrial goods

Does Hardwire Company send these products abroad?

Overall, the volume of exports of this trade has been much lower than its imports. This trade is proud to ship goods to the neighboring countries, including Iraq (Erbil and Sulaimaniyah), Turkey, Tajikistan and …

Product related questions

Which country is the product?

Most of the products are from China, Korea, Germany, Ukraine, and all of them are one of the most reputable factories with a quality control certificate.

Does the Hardwire Company take responsibility for shipping products?

If the customer determines how to send the products and the relevant cargo, all responsibility for the product is for the customer, and if agreed with the bulk to determine how to send and receive the business management agent, all liability and damages Take up

How long does it take to send and deliver the product?

Due to the fact that the major import of this merchandise is the wire tower, so almost all wire ropes are always in stock of this merchandise so that the delivery of goods is made instantly.
(For all products in all categories is urgent. If some items in stock of this merchandise are zero, the delivery time is a maximum of one week.

How is the after-sales service?

The after-sales service of this merchandise varies by product type. For example, in the case of electric and manual cranes, this business offers a one-year warranty and a period of 5 years after-sales service.